Privacy Policy

Last updated: July 8, 2026

1. Introduction

PDF Tools ("we," "us," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect information that you provide to us directly, including:

Name and email address (during registration and account creation)
Password and authentication credentials
Billing information (payment method, billing address)
Profile information and preferences
Communications you send to us (emails, support requests)

2.2 Automatically Collected Information

When you use our services, we automatically collect:

Log data (IP address, browser type, pages visited, time and date)
Device information (device type, operating system)
Usage data (features used, files processed, time spent on site)
Cookies and similar tracking technologies
Referring website information

2.3 File Information

When you upload PDF files to our service, we process and store:

File names and metadata
File size and type information
Processing history and timestamps
Files are processed according to your requested operations

3. How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our services
To improve and personalize your user experience
To process transactions and send related information
To send promotional communications (with your consent)
To respond to your inquiries and provide support
To monitor and analyze trends, usage, and activities
To detect and prevent fraud and security issues
To comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as payment processors, hosting providers, and analytics services. These providers are contractually obligated to use your information only as necessary to provide services to us.

4.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

Comply with legal obligations, court orders, or government requests
Enforce our Terms of Service and other agreements
Protect the security or integrity of our services
Protect against fraud or security issues
Protect the rights, privacy, safety, or property of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data by contacting us. However, we may retain certain information as required by law or for legitimate business purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to:

Remember your preferences and login information
Understand how you use our services
Personalize your experience
Serve targeted advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

8. User Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request corrections to inaccurate data
Deletion: Request deletion of your data
Portability: Receive your data in a portable format
Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing your information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and stored in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy and, in some cases, by providing additional notice (such as adding a statement to our homepage or sending you an email notification).

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

NextDocu

Email: privacy@nextdocu.com

14. Your California Privacy Rights

If you are a California resident, you have additional privacy rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, shared, or sold; to delete personal information; to opt-out of the sale or sharing of personal information; and to not receive discriminatory treatment for exercising your CCPA rights.

15. GDPR Compliance

If you are located in the European Union or other regions with applicable data protection regulations, we comply with the General Data Protection Regulation (GDPR) and similar laws. We only process your data when we have a lawful basis to do so and provide transparency about our data practices.